[time-nuts] Help with Datum/Symmetricom TymServe TS2100
scmcgrath at gmail.com
Wed Sep 24 21:07:49 EDT 2008
Symmetricom is a sales organization - tech support for non-contract
customers is iffy at best. We use symmetricom NTP servers some of
which have gone obsolete and the only support we get is calls from the
sales dept asking when are we going to replace them (we do have a
I really miss TrueTime, Datum and Agilent (time products) all of which
have been assimilated into the borg cube which is Symmetricom
On 9/24/08, Skip Withrow <swithrow at idcomm.com> wrote:
> Hello time-nuts,
> I have recently acquired a Datum TS2100-IRIG NTP time server. Nice
> unit, and I do have IRIG-B to feed it, however, reading the manual I
> notice that there is a GPS version as well. Upon taking the top of the
> unit off I notice that there are the connector and standoffs for both Oncore
> and Trimble ACE-III sized receivers. Tried plugging both in, but the unit
> does not
> seem to recognize it (always reports GPS receiver busy).
> I tried calling Symmetricom (talked to Larry Dearing) but seem to be
> caught in a Catch 22. They will not release the information on how to
> make the change, and will not do it themselves since the product has
> been obsoleted.
> Anyone have a sympathetic contact at Symmetricom?
> Does anyone have a TS2100-GPS that they wouldn't mind taking the top off
> and spending a few minutes on the phone (303-790-1830 8am-5pm M-F)? There
> does appear to be some jumpers on the board, and there are also words in
> EEPROM that can be modified via terminal interface.
> Also notice that there is an LPRO rubidium option for these units. I
> have one of these too and would be interested in trying to upgrade to
> rubidium as well. Anyone with one of these units out there?
> Thanks in advance for any help or direction in finding answers to these
> Skip Withrow
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