[time-nuts] Maintaining boatanchors

[J. Forster]

It was my impression that many HP (and Tek, PAR and others) Field Offices
had full manual sets for everythng they supported. I got a hardware fiche
manual for an HP total station from the Boston office.

Best,

-John

==============

> Charles P. Steinmetz wrote:
>
>> Approve it?  I bet most manufacturers can't even FIND the code for
>> equipment designed more than 25 years ago.  Note that HP has had to
>> rely on the kindness of strangers for copies of its older manuals.
>
> In the old days, the manuals were typeset by some outside service,
> and they maintained the manual.  There was nothing maintained at
> HP, so when the product was discontinued, the outside service no
> longer received orders for manuals, and they threw away their
> stuff.  The only documentation at HP itself were actual copies of
> manuals, that had to be purchased from the outside service.  It
> was no one's job to save obsolete manuals, even at the division
> that wrote them.  Some HP libraries collected whatever manuals
> were donated and tried to archive them.  But there was no guarantee
> any particular manual would get donated.  And then the libraries
> ran low on space and had to purge.  Etc.
>
> Rick Karlquist N6RK
>
>
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