[time-nuts] Off Topic in the Extreme

Bob Camp lists at rtty.us
Thu Sep 2 13:20:46 UTC 2010


What the guy was telling me was that they don't want customers who care if there's a connection or not. Since I do care, I won't be a Century Tel. customer much longer. I would have switched on the spot, but reprograming the routers takes a bit of time. Cisco IOS isn't my favorite thing to code in....


On Sep 2, 2010, at 2:33 AM, Attila Kinali <attila at kinali.ch> wrote:

> On Wed, 1 Sep 2010 12:36:22 -0400
> "Bob Camp" <lists at rtty.us> wrote:
>> I had an "interesting" conversation with an advanced tech support supervisor
>> at Century Link / Embarq. According to this gentleman, their lines are only
>> guaranteed to pass port 80 traffic (HTTP). Anything other than that is "not
>> covered by the service agreement". The only thing they will guarantee you
>> can get to is their web site. Past that, if it's broke they have no
>> responsibility what so ever for fixing it. That's not referring to port or
>> traffic blocking. They all swear they don't and would never do that. 
> If i had an ISP Tech telling me that they cannot guarranty that
> any IP traffic is going trough them correctly, i would imediatly
> switch to an other. 
> What this guy was basically telling you is that they are traffic
> shaping, probably with some transparent proxy inbetween and are
> too cheap to tell you about it.
> 				Attila Kinali
> -- 
> Why does it take years to find the answers to
> the questions one should have asked long ago?
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