[time-nuts] SRS PRS10 problem

lists at lazygranch.com lists at lazygranch.com
Thu Feb 17 22:57:15 UTC 2011


Better yet, HP has a ftp site with old manuals. 

HP (Agilent) isn't what it used to be, but I suspect it has its share old  timers that at least try to keep the old HP spirit alive. 

-----Original Message-----
From: "J. Forster" <jfor at quik.com>
Sender: time-nuts-bounces at febo.com
Date: Thu, 17 Feb 2011 14:29:02 
To: Laurence Motteram<LMotteram at scientific-devices.com.au>
Reply-To: jfor at quik.com, Discussion of precise time and frequency measurement
	<time-nuts at febo.com>
Cc: Discussion of precise time and frequency measurement<time-nuts at febo.com>
Subject: Re: [time-nuts] SRS PRS10 problem

Not unless you are the original purchaser, and can prove it. Contrast to HP.

-John

==============


> I would just like to point out that SRS is one of the few companies who
> still provide complete manuals with parts lists and circuit diagrams
> (although circuits are only in the paper manuals, not the pdfs).
>
>
> Regards,
>
> Laurence Motteram
>
>
> -----Original Message-----
> From: time-nuts-bounces at febo.com [mailto:time-nuts-bounces at febo.com] On
> Behalf Of J. Forster
> Sent: Friday, 18 February 2011 8:11 AM
> To: shalimr9 at gmail.com; Discussion of precise time and frequency
> measurement
> Subject: Re: [time-nuts] SRS PRS10 problem
>
> I've had such blowoffs from SRS, simply asking for a schematic of an old
> power supply. Uncooperative and unhelpful is a total understatement.
>
> I will never buy any of their stuff again. I simply don't care if it is
> the best in the world (which it is probably not the case), if the
> documentation and other minimal support is not available, they are
> simply
> a company not worth dealing with.
>
> Even if I got it free, it's still not worth half the price.
>
> YMMV,
>
> -John
>
> =================
>
>
>> I wanted to say "those customers who bought them new directly from
> them"
>>
>> While I do not agree with the practice, many companies treat their
> primary
>> customers better than those who buy aftermarket.
>>
>> What is relevant is what the vendor believes is relevant. What you and
> I
>> think about it IS irrelevant.
>>
>> They do not want to exert control on who owns it later, but they exert
>> control on what they do with their spares.
>>
>> Its a fact of life.
>>
>> Didier KO4BB
>>
>> Sent from my Verizon Wireless BlackBerry
>>
>> -----Original Message-----
>> From: Magnus Danielson <magnus at rubidium.dyndns.org>
>> Sender: time-nuts-bounces at febo.com
>> Date: Thu, 17 Feb 2011 18:26:41
>> To: <time-nuts at febo.com>
>> Reply-To: Discussion of precise time and frequency measurement
>> 	<time-nuts at febo.com>
>> Subject: Re: [time-nuts] SRS PRS10 problem
>>
>> On 02/17/2011 12:23 PM, shalimr9 at gmail.com wrote:
>>> It sucks, but they may only have a small qty of the spares, and they
>>> keep them for those customers who paid full price.
>>
>> Full price?
>>
>> Someone payed full price for it originally. The notion that can have
>> control over who owns it later is strange and not relevant. Sending it
>> to them for repairs may be possible thought.
>>
>> Cheers,
>> Magnus
>>
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>
>
>
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