[time-nuts] Wavecrest DTS 2077 Service Manual?

[Pete Lancashire]

>I've never been confronted with such a poor customer sevice
> attitude before.

Have you bought an instrument as complex as at DTS 207x recently ?

>From the mid 90's this has become the norm even with companies that were
bastions of the quality of their service manuals such as  Tek and Agilent (HP)

The first move was to charge for the service manual, then component level
service documentation CLIPs became available at a high price, then what
you have today even internal customers can not get CLIPS.

-pete


On Sun, Nov 18, 2012 at 8:37 AM, Adrian <rfnuts at arcor.de> wrote:
> In the meantime I heard that Wavecrest is not distributing service manuals.
> All repair is depot.repair.
>
> This makes me considering if I should take the chance on a second unit,
> hoping to get one working out of two, or simply to give up and accept that
> these boxes are only intended to be used as door stops of land fill once
> defective... I've never been confronted with such a poor customer sevice
> attitude before.
>
> Nevertheless... is there anyone who has acquired some experience with the
> DTS-series innards who would be willing to share his knowledge?
>
> Adrian
>
>
> Adrian schrieb:
>
>> Anyone have a Wavecrest DTS 2075/77/79 service manual?
>>
>> I've recently got a DTS 2077 that however turned out to be defective.
>> There was a power supply failure that I could fix, but there is still a
>> power-up selftest error message and calibratin fails.
>>
>> Adrian
>>
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